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Sandline Learning's Cisco Internetwork Troubleshooting (CIT) training course will show you how to develop a troubleshooting method for network support. Our Instructor provides a brief overview of the various popular network technologies then shows you how to identify potential targets for troubleshooting network problems. This course provides examples of troubleshooting some common network problems, which will help you identify and list items for documenting a troubleshooting process. At the conclusion of this course you will understand CIT, have additional resources for supplementing technical knowledge, and be prepared to pass exam #640-440.

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Applicability:

This course is for anyone preparing for the Cisco CCNP CIT exam, or for anyone who wants to learn more about internetworking.


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Cisco CCNP CIT Training




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The Cisco CIT 642-831 is designed to help learners prepare for Cisco's Internet Troubleshooting Support Exam (CIT 642-831). This series provides a general overview of establishing a baseline, determining an effective troubleshooting strategy, resolving problems at the physical and data link layers, resolving problems at the network layer, and resolving problems at the transport and application layers.

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CCNP CIT Modules Outline:

Cisco CIT 642-831: Networking Principles and Technologies

The OSI Reference Model
The Internet Troubleshooting Model
The Cisco Hierarchical Model
LAN Topology Types

Ethernet
Asynchronous Transfer Mode
Token Ring
Wireless Networking
Segmentation

Cisco CIT 642-831: TCP/IP

Overview of TCP/IP
IP Addressing and Subnetting
DNS (Domain Name System)
Internet Control Message Protocol (ICMP)

Show Commands for Troubleshooting TCP/IP
IP Debug Commands
Configuring DHCP

Cisco CIT 642-831: Windows Troubleshooting

The ipconfig Command
The winipconfig Command
The ping Command
The tracert and pathping Commands
The nslookup Command

The netstat Command
The route Command
The arp Command
The ftp Command
The telnet Command

Cisco CIT 642-831: The Physical and Data Link Layers

Equipment for Troubleshooting
Troubleshooting with the show Command
The Cisco Discovery Protocol (CDP)
Configuration and Fault Management
Hardware Troubleshooting

Layer 2 Troubleshooting Basics
Catalyst Switch Troubleshooting Software
Remote Monitoring (RMON)
Lost Password
Switch Troubleshooting Commands

Cisco CIT 642-831: Virtual LANs

VLAN Trunks
The VLAN Trunk Protocol
VLAN Advertisements
Inter-VLAN Routing
VLAN Configuration
VLAN Trunk Configuration
VLAN Pruning

Assigning a VLAN Membership to a 1900 Series Switch
Static and Dynamic VLANs
Configuring and Enabling VTP
Configuring Inter-VLAN Routing
Inter-Switch Link
The IEEE 802.1Q Standard

Cisco CIT 642-831: Serial Links

Serial Link Symptoms
Troubleshooting Techniques for Serial Link Problems
CSU/DSU Loopback Testing
Serial Link Troubleshooting Commands

Troubleshooting Frame Relay
Frame Relay Troubleshooting Commands
Troubleshooting X.25
X.25 Troubleshooting Commands

Cisco CIT 642-831: Routing Protocols

Routing Protocols
Routing Information Protocol (RIP)
Internet Gateway Routing Protocol (IGRP)
Open Shortest Path First (OSPF)
IGRP vs. EIGRP
Border Gateway Protocol (BGP)
Intermediate System to Intermediate System (IS-IS)

IPX/SPX Overview
SAP and GNS
IPX EIGRP
NLSP
IPX Access Lists
IPX Troubleshooting Commands

Cisco CIT 642-831: ISDN

ISDN Overview
Troubleshooting ISDN Configurations
Troubleshooting Connections at the Physical Layer
Terminology for Troubleshooting

Troubleshooting Provider Switches
Troubleshooting the Data Link Layer
Troubleshooting the Network Layer
ISDN Troubleshooting Commands

Cisco CIT 642-831: Practice Exams

Taking the Exam
Practice Exam 1
Practice Exam 2

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