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The MCDST certification is one of the newest certifications from Microsoft. MCDST is short for Microsoft Certified Desktop Support Technician. According to Microsoft, the MCDST certification is intended to prove that you have the skills to support end-users and troubleshoot desktops running the Microsoft Windows operating systems. To get this certification, you are required to pass two core exams, the 70-271 "Supporting Users and Troubleshooting a Microsoft Windows XP Operating System" exam and the 70-272 "Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System" exam. No elective exams are required for this Microsoft certification.
Get Certified!
Once you've completed your course, simply book the certification test online with Prometric.com, they have over 3,500 testing centres worldwide, they are also the provider for many of the most sought after professional qualifications, including: MCSE, CompTIA A+ and Cisco CCNA.
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You can Login 24 hours/day -7 days/week. Learn before bed, first thing in the morning, or in the middle of the night. It's always available. You're always in control.
   
 The Instant Mentoring window appears directly within your courses. Instant Mentoring allows you to type a question and receive a immediate response from a subject matter expert available 24/7 to help you succeed! MORE...
 
 

Windows XP App Support MCDST 70-272 Training

 
Windows Server 2003 Training
 
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Usual Price
£245
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12 Months Access:
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US:$261
Eur:€219
 
 
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This course covers your skills in diagnosing and troubleshooting productivity applications on the Windows XP operating system. Desktop technicians spend plenty of time configuring and troubleshooting office applications, e-mail applications, and Internet browsers as part of their daily duties. For this exam, Microsoft will test your abilities with configuring and troubleshooting Office applications, Outlook and Outlook Express, and Internet Explorer as they run on top of a Windows XP operating system.

This series explains how to support users and troubleshoot desktop applications on a Windows XP operating system. Courses in this series cover configuring and troubleshooting both applications and connectivity, as well as resolving usability issues and configuring application security.

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Click the "Sign up Button" (above) to sign up for 12 months access to this course or buy our MCDST Value Pack
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  NEW  
MCDST Training
on CD-ROMs




Visit our CD-ROM site:
www.sandline-training.co.uk
For High Quality -
Live Video Training on CD-ROM, featuring full motion video and audio.For more info & demos:-

 
Windows XP App Support Training Modules Outline:  
Windows XP Application Support MCDST 70-272: The Operating System and Internet Explorer
  • Getting Familiar with Windows 2003
  • Preparing for Installation
  • Installing Windows Server 2003
  • Installing from an Existing OS
  • Installing Across a Network
  • Handling Post-Installation Issues
  • Understanding the Configure Your Server Wizard
  • Configuring a Domain Controller
  • IIS, WMS, Routing and Remote Access
  • Working with Remote Connections
Windows XP Application Support MCDST 70-272: Office and Outlook Applications
  • Getting Familiar with Active Directory
  • Understanding Domains and Controllers
  • Understanding Active Directory
  • Planning for Active Directory
  • Installing Active Directory
  • Interconnecting Domains
  • Understanding Domains
  • Understanding Trusts
  • Controlling Domains and Directories
  • Handling Directory Permissions
  • Managing Trusts
  • Troubleshooting Active Directory
  • Resolving Common Issues
Windows XP Application Support MCDST 70-272: Hardware and Network Connectivity
  • Understanding the Windows 2003 Print Model
  • Installing on the Server Side
  • Managing Windows 2003-Based Printers
  • Preventing Problems and Faxing
  • Configuring TCP/IP
  • Understanding WINS
  • Understanding DNS
  • Understanding DHCP
  • TCP/IP Troubleshooting Tools
Windows XP Application Support MCDST 70-272: Application Security and Security Incidents
  • Working with User Account Properties
  • Creating Active Directory Accounts
  • Setting Account Properties
  • Managing Groups
  • Working with User Profiles
  • Understanding Group Policies
  • Creating a Group Policy
  • Windows 2003 NTFS and Permissions
  • Handling Special Permissions Situations
  • Calculating Actual Permissions
  • Controlling Access with Active Directory
Windows XP Application Support MCDST 70-272: Practice Exams
  • Backup Types
  • Understanding Backup technology
  • Planning Backups
  • Performing Backups
  • Third-Party Backup Options
  • The Backup Operators Group
  • Windows 2003 Security
  • Service Packs and Hotfixes
  • Setting Access Levels
  • Plugging Security Holes
 
           Windows XP App Support MCDST 70-272 Training Training Tutorials - e-Learning - Distance Learning - Self paced - Courses